K is a forty four year old mother of five children. Her son's wife and two children have been made homeless and have moved in with her. Her benefits are migrating to Universal Credit and she will be without any payments until after 28th December. K applied for an advance payment, but has not received it. She has a child with special needs and another with a serious medical condition which is aggravated by the cold. K's oil tank is nearly empty. Please can you help her family to keep warm in the cold?

D is a thirty four year old single dad who is caring for two children, both of whom have asthma. The youngest child has severe asthma requiring very regular treatment, sometimes in hospital. Currently the house is cold because oil was stolen from D's tank and he is on a low income being dependent upon benefits. He would be so grateful for our help, especially as the weather is turning colder and this is aggravating his child's asthma problem.