Our client was homeless so moved into a temporary HMO (House of Multiple Occupation). He suffers from learning difficulties and found living with strangers very difficult. He has now been offered an unfurnished independent tenancy and is unable to meet the cost of setting up his new home. He receives Universal Credit and has nothing left after essential living costs. He cannot afford to shop daily so needs to be able to store food. Could you please assist towards the cost of a fridge freezer?

Our client came from Turkey to the UK to be with her husband who subsequently subjected her to domestic abuse. She has no family here to support her so she fled to a refuge. She has now been offered an independent tenancy giving her the chance of a fresh start. The property is unfurnished and she cannot meet the cost of all the items needed. She is in receipt of Universal Credit which barely covers her essential living costs. Could you please help towards the cost of a fridge freezer?

This gentleman suffers from heart problems, as well as depression and anxiety. His daughter became pregnant and had a baby at the age of 14, and as a three-generation family they are trying to build a home. He is sleeping on the sofa, to give their only bedroom to his daughter and the newborn. Their washing machine and tumble dryer have broken down, and this has caused them understandable chaos, especially with the need for clean and dry baby clothes in these winter months.