Y is a lady in her mid seventies who is a refugee in the UK and is struggling with her bills and debt. She is requesting your help with £200 so she can pay part of her Council tax debts which have gathered, due to her hardship and the increase in the cost of living. Please can you help her?

Recently released from prison, C has come to us for help getting into work. He has experience working in kitchens so we have secured him a job at a local restaurant, but he has no right to work ID or phone. C needs a replacement birth certificate and a replacement deed poll as his mum changed his name when he was a baby. We also need to buy him a basic smartphone so that he can use the restaurant's app for shifts. C is motivated to turn things around and this job will be a hugely positive step.

W has recently become homeless and has been robbed of all his possessions while asleep on the streets. He has been trying to access help, but his situation has declined and he is now struggling with drug and alcohol addiction. We are supporting W into residential rehabilitation but, while we do, we need to pay for a hotel for five days. We have found a good deal which will help stabilise his situation while we arrange his move to rehab with the drug team and Social Services.